Apply For General Manager and Club Coordinator Roles
Last week we announced that club legend, Anita would be stepping down for her combined role as BIFC General Manager and Club Coordinator in December. As a result we have now opened up applications for both roles. If you're interested you can find out more about each role below, and you can apply here. The hiring panel will be made up of BIFC Board Members and Club TD Oscar Mather. We're aiming to close applications by November 19 and conclude interviews by end of November to allow us to award the role(s) in December and start onboarding in January.
Role Summary: General Manager:
Reports to: Board of Directors
Direct reports: Technical Director and Club Coordinator
Allocated hours: 40 per month Club Coordinator:
Reports to: General Manager
Allocated hours: 20 per month
Job Descriptions:
See job descriptions below for more details.
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Role Purpose
The General Manager (GM) oversees the successful operation and delivery of Bowen Island Football Club activities. Reporting to the Board, the GM manages programming, finances, compliance, safeguarding, staff coordination and member experience. Working with the TD, CC, Board and volunteers, the GM puts Board strategy into practice while ensuring safe, accessible and well-organized soccer within available resources.
1. Club Operations, Programs and Planning
· Oversee day-to-day club operations and the delivery of Mini House, Academy, league, adult and camp programs; TD leads technical design.
· Coordinate annual operational plans, seasonal deadlines, staffing needs and resources within Board-approved priorities and budgets.
· Maintain overall accountability for club records, policies, documentation and efficient administrative systems.
· Supervise CC registration administration; work with TD on capacity, player placement and program requirements.
· Lead improvements to player and parent experience, including follow-up on significant or unresolved complaints.
2. Finance, Equipment and Facilities
· Prepare and manage the annual budget with the Treasurer and Board; monitor finances, controls and risks.
· Oversee CC accounting and approve expenditure within delegated authority.
· Lead equipment purchasing and supplier relationships; oversee CC storage, inventory and distribution.
· Share field and facility scheduling with TD, resolving bookings and operational conflicts.
· Support Board-led capital and facility improvements; address operational maintenance concerns with TD.
3. Safeguarding, Compliance and People
· Lead safeguarding, child protection, Safe Sport systems, emergency procedures, incident reporting and conduct administration, with independent escalation where required.
· Oversee criminal record checks, first aid and coaching certification records, plus compliance with BC Soccer, Canada Soccer and leagues.
· Maintain Canada Soccer - Quality Soccer Provider status and related club licensing requirements.
· Supervise TD and CC workloads and support Board-led formal performance reviews.
· Lead volunteer onboarding, support, appreciation and retention with TD and Board assistance.
4. Governing Bodies and Community Development
· Own administrative relationships with BC Soccer, NSYSA and leagues, including team/player numbers, registrations, fees and payments; TD handles levels of play and technical rule changes; Board handles governance.
· Share community partnerships and participation initiatives with Board and TD.
· Support Board-led fundraising, grants, sponsorships and facility projects with information and administrative coordination.
· Coordinate operational requirements for club tournaments and support events led by Board members and volunteers.
5. Board Reporting and Communication
· Provide the Board with regular operational, financial, membership and compliance updates, risks and progress against objectives.
· Implement Board-approved strategy and keep Board decisions within agreed governance and spending boundaries.
· Supply accurate information to the designated Board/volunteer marketing and communications lead.
Authority and Accountability
The GM is accountable to the Board for BIFC operations and has day-to-day supervisory authority over the TD and CC within approved budgets and policies. The Board retains formal performance management, strategic direction, governance, fundraising leadership and major facility development. All spending and escalation must follow agreed approval procedures.
Qualifications and Experience
· Experience in sports administration, club management or not-for-profit operations.
· Strong financial, organizational and people-management skills.
· Effective communication and relationship-building skills.
· Experience working with volunteers and community stakeholders.
· Knowledge of safeguarding, child protection and sport compliance.
· Proficiency with Microsoft 365, registration and administrative systems.
· Commitment to accessible community sport.
Measures of Success
· Effective and sustainable operations and program delivery.
· Accurate budget management and purchasing controls.
· Reliable safeguarding, compliance and coaching certification processes.
· Positive member experience and volunteer support.
· Clear Board reporting and successful maintenance of Quality Soccer Provider status.
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Role Purpose
The Club Coordinator (CC) supports the efficient administration of Bowen Island Football Club. Reporting to the GM, the CC manages player registrations, routine enquiries and accounting, equipment storage and distribution, and initial member complaints. The role provides responsive day-to-day support to members, staff and volunteers.
1. Club Administration and Records Support
· Carry out routine administrative tasks and support GM-managed systems, club documents and shared records.
· Provide agreed administrative support to TD, coaches, team managers and volunteers.
· Maintain accurate operational information, improve workflows and protect confidential information.
2. Registration and Member Enquiries
· Administer player registration systems, records, forms, deadlines and member follow-up.
· Work with GM and TD on program capacity and player placement; escalate significant decisions to GM.
· Monitor and respond to club email, answer routine enquiries, distribute approved updates and refer technical matters to TD.
· Act as first contact for general complaints; record and resolve routine issues, escalate serious or unresolved matters to GM and safeguarding matters via designated channels.
3. Day-to-Day Accounting
· Process approved invoices, payments, deposits and transactions, maintaining accurate accounting and receipt records.
· Track outstanding fees and follow up with members as directed.
· Provide records to GM and Treasurer; report discrepancies and follow payment approval and reconciliation controls.
4. Equipment Storage and Distribution
· Organize equipment storage, maintain inventory and allocation records, and distribute and collect supplies for teams and events.
· Identify damage, shortages and replacements; coordinate technical needs with TD and purchasing requests with GM.
· Receive and organize equipment purchased by GM.
5. Event, Program and Seasonal Support
· Provide agreed event administration, registrations, correspondence and equipment logistics.
· Support GM, TD and Board/volunteer event leads within allocated hours.
· Help maintain seasonal operational records and preparations as directed by GM.
Authority and Accountability
The CC reports to the GM. The CC has primary responsibility for registration administration, routine accounting, general enquiries, equipment storage/distribution and initial handling of general complaints. The GM retains overall program management, procurement, club records, compliance and escalation of significant issues. The CC works within approved policies, budgets and delegated authority.
Qualifications and Experience
· Experience in office administration or coordination.
· Strong organization, time management and record accuracy.
· Effective written and spoken communication.
· Knowledge of Microsoft 365, Google Workspace, TeamSnap or comparable tools.
· Basic financial administration experience.
· Customer service skills and discretion with sensitive information.
· Ability to work independently and support community volunteers.
Working Arrangements
· Flexible working, including some evening or weekend needs.
· Remote work where suitable.
· Seasonal workload to be planned with GM.
· Tasks prioritized within agreed allocation of hours.
Measures of Success
· Accurate and timely registrations.
· Helpful member responses and appropriate complaint escalation.
· Accurate day-to-day finances.
· Organize equipment inventory and distribution.
· Reliable support for GM and TD within allocated hours.
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